Policies

Ocean Opus Music Academy Policies

Updated July, 2019

Tuition

 

Tuition for the 2019 - 2020 fiscal year (September - August) are as follows:

 

30 Minutes: $24.00

45 Minutes: $36

1 Hour: $48.00

 

Subsidies - Ocean Opus practices on the belief that music education is a right, not a privilege and should be accessible to everyone, regardless of their economic background.  We are proud to offer tuition discounts for those who can demonstrate financial need.

 

Registration

 

Complimentary Lesson - Please feel free to schedule a complimentary lesson.  This is an excellent opportunity to see if you are a good fit with your prospective teacher.  There is no obligation to enrol in lessons after you have received your complimentary lesson. * The lesson is half an hour long and is available to any student enrolling in Ocean Opus for the first time.      

 

Enrolment Fees / Membership Card - An annual Enrolment Fee of $40 for the first family member enrolled and $10 for every additional family member is due at the time of registration and is valid until the end of Ocean Opus' Fiscal Year (September - August).  Enrolees will either receive a student notebook with reference materials or a Practice Incentive Program.  A membership card will also be issued and will grant free admission to select Opus events throughout the year.

 

*No enrolment fees are required when registering for Clinics, Jams, Summer lessons or Camps.

 

Registration Paperwork - Although much of the registration process can be completed online, a person is not fully enrolled until they have completed their paperwork and pending fees are paid in full.  Your lesson time will not be reserved for you before your enrolment is complete. 

 

Individual Lessons - Students may enrol in private lessons at any time of the year.  Fees are prorated for the semester.

 

Group Lessons & Ensembles - Registration for group classes and ensembles must be completed at least one week before participation begins.

 

Group lessons require a minimum number of participants; the class will be cancelled if the minimum enrolment is not met.  In this instance, enrollees will be notified one week in advance and will receive a full refund.    

 

A student still may be permitted to enrol in a group class past the enrolment deadline if space is still available and is approved by the teacher.

 

Payment Policies

 

Individual Lessons - Fees are calculated for the school year (September - June) and will fluctuate depending on the length and number of lessons.  You are not billed for lessons missed during Winter Vacation and Spring Break or any stat holiday; these lessons are not included in the number of lessons in the semester.    

 

The following payment options are available:  

 

Option 1 - Students may choose to pay by semester with Cash, Cheque, Debit, PayPal or e-Transfer.  Fees are due September 3rd, 2019, for Fall Semester and February 1st, 2020, for Spring Semester.  

 

Option 2 - Tuition can be divided into equal monthly instalments and are due no later than the 15th of every month.   A $3.00 service fee will be added to all PayPal transactions.

 

Single Semester Ensembles and Group Lessons - Fees are due when you register for the course.  Fees are calculated by the number and length of classes per semester.   A fee for lesson materials may also be included in the price.  Click here for more information.   

 

Year-Long Ensembles and Classes - The following payment options are available when enrolling in a full-year activity:

 

Option 1 - payment can be made in full.

 

Option 2 - Payments can be made in two instalments. The first instalment is due when enrolling, and the second is due on February 1st (the start of the second semester).  Ocean Opus accepts cash, debit, credit or e-transfer payments for the second semester on or before February 1st.  

 

*A $25 late fee will be applied to your account if your payment is overdue.

 

* Group classes and ensembles are not prorated.

 

NSF Cheques - In the event of a declined preauthorized payment or Cheque, a $25 late fee will be charged to your account.  Your lessons will be put on hold until your account is up-to-date. 

 

Attendance and Missed Lessons

 

Individual Lessons - Your lesson time, which will be mutually agreed upon during the registration process, will be yours unless another agreement is made.  This lesson time is yours only, and you will be responsible for the attendance of this time slot.  

 

In the case of Teacher Absence, a substitute instructor will be provided, or the lesson will be rescheduled.  

 

If you are not able to attend your lesson, the following options are available:

 

Online Lesson or Video Exchange - If you are unable to attend your lesson in person, you may take your lesson online from your home.  This lesson takes place during your scheduled lesson time.  If you are not able to attend your lesson time, a video exchange can take place.  Your video must be sent before your lesson time begins, and your teacher will review and reply to your video during your lesson time.  These options require 12 hours written notice.    

 

Please review the following online or video options for instructions if you are unable to make it to your lesson.

 

Make-up lesson - You may try to reschedule your lesson with 24-hours written notice.  There is no guarantee that you will be able to receive a make-up lesson, as it is dependent on your teacher's schedule and studio availability.  Make-up lessons are valid for 30 days.  

 

*Please note that cash credits are not issued for missed lessons. 

** Students are to cancel and reschedule their lessons through the Student Portal.

 

Group Lessons - In the case of Teacher Absence, a substitute instructor will be provided.

 

Inclement Weather - In the event Academy Closure due to inclement weather, students may attend their lesson online from their homes during their regularly scheduled lesson time, or through video exchange provided the student's video is emailed before their lesson time begins.

 

Information on Academy closures will be posted in your Student Portal and on our Website and Social Media. 

 

Holiday Hours

 

Ocean Opus is closed for Winter Vacation, Spring Break and all Statutory Holiday days.

 

*Students are not billed for these dates.

Withdrawals

 

Individual Lessons - One month (30 calendar days) written notification of withdrawl  is required.  Tuition fees for the remainder of the semester will be refunded.  A $25 processing fee will be added to your account when you receive a prorated reimbursement for the remaining lessons prepaid for the semester.  

 

Group Lessons and Ensembles:

 

Single semester classes and clinics - A 80% refund will be given if registration is cancelled two weeks before the start of the session. No refund will be given if cancelled less than two weeks before the start of the class.

 

Year-long ensembles and courses - A student may withdraw from a year-long Group Class with 30 days notice accompanied by the teacher's permission.  In this instance, a $25 processing fee will be applied to your account.

 

Summer Programs

 

Registration - Registration is complete once a student has completed all applicable paperwork and has paid in full.  All summer programs have minimum enrollment requirements which must be met for the program to take place.  If you have registered for a program that does not meet its minimum enrollment, you will be notified two weeks before the program is to start.  In this event, any fees paid will be fully refunded.

Withdrawals - All summer programs require a minimum number of participants, and the class will be cancelled if the minimum registration is not met.  In this instance, participants will be notified two weeks in advance and will receive a full refund.   

 

An 80% refund will be given if the participant chooses to withdraw two weeks before the start of the session. No refund will be given if cancelled less than two weeks before the start of the class.   

 

Media Release

 

Ocean Opus Music Academy would like to include photos/video of teachers and students participating in lessons and other events or to acknowledge a job well done.  A waiver must be signed during registration if you choose to permit us to use your pictures.